Privacy Policy
Last Updated: July 2026
Lewis Gunn ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our coaching services, or interact with us.
1. Information We Collect
We may collect, use, and store different types of personal data about you, which we have grouped as follows:
Identity Data: Full name, username or similar identifier, and date of birth.
Contact Data: Email address, telephone number, billing address, and home address (if receiving in-person or mobile training).
Financial Data: Payment card details or transaction details processed securely via third-party payment providers (such as Stripe). Note: We do not store your full card details directly on our servers.
Health & Medical Data (Special Category Data): Information provided via PAR-Q forms, health questionnaires, pre-existing injuries, medical conditions, body weight, measurements, progress photos, and nutritional habits necessary for safe program design.
Technical Data: IP address, browser type, device information, and website usage data collected via cookies when you visit our website.
2. How We Collect Your Data
We collect data through direct interactions when you:
Fill out an enquiry form, contact us, or sign up for our coaching services.
Complete onboarding forms, health screening questionnaires (PAR-Q), or fitness assessments.
Interact with our coaching apps, software platforms, or communicate via email and messaging apps.
Browse our website (via automated cookies and technical tracking).
3. Lawful Basis for Processing Your Data
Under data protection laws, we process your personal data under the following legal bases:
Performance of a Contract: Processing your identity, contact, and financial data is necessary to fulfill our coaching agreement and deliver your training programs.
Explicit Consent: We process your health and medical data based on your explicit consent given when you complete our health screening and onboarding process.
Legal Obligation: We retain financial and transaction data as required by law for accounting, tax, and auditing purposes.
4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use it for the following purposes:
To register you as a new client and set up your coaching account.
To design safe, personalized workout, exercise, and nutritional programs tailored to your goals and health history.
To process payments, manage subscriptions, and send administrative notices regarding your account.
To communicate with you regarding check-ins, program updates, and general customer support.
To send marketing communications or promotional offers (only where you have explicitly opted-in to receive them).
5. Data Security and Confidentiality
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data and health records is strictly restricted to Lewis Gunn and necessary secured software systems.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements:
Active Client Data & Health Records: Retained for the duration of your training relationship, and typically for [e.g., 6 years] following the termination of services for insurance and liability protection.
Financial & Transaction Records: Retained for [e.g., 6 years] to comply with tax and statutory financial obligations.
Marketing Contacts: Retained until you opt-out or withdraw your consent.
7. Disclosures of Your Data
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted third-party service providers who assist us in running our business (such as Stripe for payments, Leadpages for landing pages, or coaching app software providers), all of whom are bound by strict confidentiality and data protection obligations.
8. Your Legal Rights
Under data protection laws, you have rights including:
The right to access: You can request copies of your personal data.
The right to rectification: You can ask us to correct inaccurate information.
The right to erasure: You can ask us to delete your personal data under certain conditions.
The right to withdraw consent: Where we rely on consent to process your data, you can withdraw it at any time.
If you wish to exercise any of these rights, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Name: Lewis Gunn
Email: [email protected]