1. Health Screening

All clients must fully and accurately disclose any medical conditions, injuries, physical limitations, or health problems that may affect your ability to take part in training sessions or nutritional guidance.

If you have an underlying medical condition, past injury, or health concern, it is your responsibility to speak with your doctor before taking part in physical activity or dietary changes.

Lewis Gunn may require a letter of medical clearance from your GP before commencing or continuing training. Please be aware that your GP may charge a fee for this.



2. Explanation of the Service

Lewis Gunn will use professional skills and knowledge to design a safe, progressive exercise program that takes into account your personal goals, fitness levels, likes, and dislikes.

The service includes coaching, programming, advice, and support to help you achieve your goals. Your progress will be regularly monitored, and your program will be adjusted accordingly.

All client information and data will be kept strictly private and confidential. If Lewis Gunn requires further medical information from a healthcare practitioner, you must provide such details.



3. Risks and Discomforts

You acknowledge that physical exercise, fitness testing, assessments, and strength training carry inherent risks of injury. These risks may include, but are not limited to, muscle strains, sprains, abnormal blood pressure, fainting, cardiovascular stress, or in rare instances, more severe medical events.

Every effort will be made to minimize these risks through initial health evaluations and professional observation during sessions.

You may stop or modify an exercise at any time if you experience pain, dizziness, unusual fatigue, or discomfort, and you must promptly report feelings of effort or discomfort during physical testing.



4. Responsibilities of the Client (Online & General)

You must promptly inform Lewis Gunn of any changes to your health status, new injuries, or concerns that may affect your ability to train safely.

You are required to wear appropriate athletic clothing and supportive footwear during all workouts.

Both client and trainer agree to communicate openly and commit fully to the coaching process.



5. In-Person & Hybrid Training Addendum (Face-to-Face Sessions)

Punctuality: For face-to-face sessions, please arrive on time. If you are late, the session will still end at the scheduled time to respect subsequent bookings.

Trainer Lateness: If Lewis Gunn is delayed, the full duration of your session will still be honored or rescheduled.

Gym/Venue Etiquette: When training in a commercial gym, private studio, or public space, you must abide by the rules, regulations, and etiquette of that facility.

Home/Outdoor Visits (If Applicable): If training takes place at your home or a mutually agreed outdoor space, you are responsible for ensuring the environment is safe, clean, and free from hazards.



6. Cancellation Policy

Subscriptions & Ongoing Training: If you are on a recurring monthly plan, you may cancel your subscription at any time. To prevent being charged for the upcoming billing cycle, cancellation requests must be made at least [e.g., 7 days] prior to your renewal date.

Face-to-Face Session Rescheduling: For 1-on-1 in-person sessions, a minimum of [e.g., 24 hours] notice is required to cancel or reschedule a session. Sessions canceled with less than the required notice will be forfeited.



7. Fee Charging and Refund Policy

All coaching packages and subscription payments must be paid in advance.

In accordance with consumer regulations, you are entitled to a 14-day cooling-off period from the initial date of purchase, provided you have not immediately accessed custom programming or digital onboarding materials.

After the initial 14-day window, or once your customized program/app access has been delivered, all payments are strictly non-refundable.



8. Disclaimer and Liability Waiver

I hereby consent to undergo personal training (whether online, hybrid, or face-to-face) provided by Lewis Gunn on an entirely voluntary basis and at my own risk.

I acknowledge that while Lewis Gunn will take all reasonable care during in-person sessions, and design safe programs for remote training, Lewis Gunn does not accept any responsibility or liability for any harm, injury, loss, or property damage sustained by me, the Client, arising from or connected to my participation in this training.

In undertaking this training, I fully accept that no liability whatsoever attaches to Lewis Gunn for any direct or indirect consequences resulting from my exercise program, physical activity, or nutritional guidance.



Client Acknowledgment

By checking the terms and conditions box at checkout or completing payment, I confirm that I have read, understood, and agree to all the terms, responsibilities, and liability disclaimers set out above.